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    Have questions about our tours? Ready to book your Amazon adventure? Reach out to James directly!

    Contact Information

    Location

    Iquitos, Loreto, Peru

    Phone / WhatsApp

    +51 994 994 247

    Response Time

    Usually within 24 hours

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    Iquitos is the gateway to the Peruvian Amazon – accessible only by air or river!

    Exploruna Amazon ToursExploruna Iquitos Amazon Tours

    Authentic Amazon jungle experiences led by James, your expert local guide with 15+ years of experience exploring the Peruvian rainforest.

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    © 2026 Exploruna Iquitos Amazon Tours. All rights reserved.

    Cancellation & Refund Policy

    A deposit secures your spot and is non-refundable, but is 100% transferable to a new departure date within 12 months if your plans change. The remaining balance is due before departure.

    • Cancel 30+ days before departure: full refund of any balance paid beyond the deposit.
    • Cancel 15-29 days before departure: 50% refund of the balance paid.
    • Cancel less than 15 days before departure: no refund of the balance (deposit remains non-refundable).

    If we cancel or reschedule your tour (for example, minimum group size not reached, extreme weather, or safety/guide availability issues), you'll receive a full refund of everything paid, or a free reschedule — your choice.

    To cancel or reschedule, contact us as early as possible by email or WhatsApp with your booking reference.

    Legal Disclaimer, Assumption of Risk & Medical Disclosure

    Participation in our jungle tours is entirely at your own risk. The Amazon rainforest is a remote and natural environment and involves inherent risks, including but not limited to physical injury, illness, insect bites, animal encounters, extreme weather conditions, and limited or delayed access to medical care.

    By booking and participating in a tour, you acknowledge and accept these risks and agree that the tour operator, guides (including James), and any affiliated parties cannot be held liable for any injury, illness, loss, damage, or expense incurred during or as a result of the tour, except in cases of willful misconduct or gross negligence as defined under Dutch law.

    Medical Disclosure & Fitness to Participate

    Participants confirm that they are physically and mentally fit to take part in the tour activities. You are required to disclose any relevant medical conditions prior to participation, including but not limited to: chronic illnesses or heart conditions, respiratory conditions (e.g. asthma), severe allergies (including insect or food allergies), recent surgeries or injuries, any condition requiring regular medication. Failure to disclose relevant medical information may increase risk and releases the tour operator and guides from responsibility for any resulting complications. Participants are solely responsible for: taking any required medication with them, informing the guide of any medical needs or limitations, assessing their own limits during the tour.

    Insurance Requirement

    All participants must have valid travel and medical insurance that covers adventure activities, emergency medical treatment, and evacuation in remote areas. We strongly recommend verifying that your insurance policy is adequate for travel in the Amazon rainforest before booking.

    By participating in the tour, you confirm that you have read, understood, and agreed to this disclaimer, accept full responsibility for your participation, and voluntarily assume all associated risks.